Frequently Asked Questions

Colour Space

Files can have any profile you wish embedded - sRGB, Adobe98, Prophoto. Please note is that files using a profile other than sRGB will not preview correctly in ROES. But this only the preview, your files will print as you see them in Photoshop.

Monitor Calibration

For monitor calibration we recommend using the X-Rite i1 Display Pro with the following numbers. 5500K or D55 for the White Point 2.0 Gamma Luminance of 100CD/M2 These numbers should get you a close match to our output. But the best way to make sure is to submit a test order, and then check the prints against your monitor. Good test images would include images that shows fine highlight/shadow detail and skin tones. For print viewing ideally you would be viewing the prints under the same color of light as you've calibrated your monitor too - 5500k. This will get you the closest screen to print match. Using daylight or window light is not recommended since the color of daylight can change drastically over the course of a day.