Frequently Asked Questions

How long is my printer is covered by DNP’s warranty? What is covered?

The warranty period begins on the date of your purchase as evidenced by a sales invoice or proof-of-purchase. This limited warranty is applicable to Customers who purchase and use the Printer in the 48 contiguous United States and/or Canada. The coverage is for Parts and Labour only. See Table below for details.

Printer Warranty Period Coverage
RX1/RX1HS The earlier of 1 Year or 30,000 prints (4x6") Parts and Labour
DS620A The earlier of 1 Year or 60,000 prints (4x6") Parts and Labour
DS40 The earlier of 1 Year or 40,000 prints (4x6") Parts and Labour
DS820A The earlier of 1 Year or 15,000 prints (4x6") Parts and Labour
DS80 The earlier of 1 Year or 10,000 prints (4x6") Parts and Labour