Frequently Asked Questions

What is the difference between the two types of events; Full-Service and Full-Control that can be created?

Full-Service event - the studio creates a price list (your offering to the end user customer) from a selection of services that are available via a catalogue of choices. After creating your price list you upload the images, “publish” the gallery and inform your clients as to the location of the published event. All orders placed from Full-Service events automatically come into our servers and are produced the same as ROES orders. When the orders are complete we ship them directly to the end user on behalf of the studio. Full-Service is the best choice for studios that want to upload galleries and just sit back and wait for the money to “roll-in” to your bank account.

Full-Control event - the studio creates a price list for any products that you would like to offer. You are emailed the order details when the order is placed. How you fill and deliver the order is entirely up to you.

With both these events the fees that are associated with the uploads and sales remain the same; in both cases, all money transacts in Canadian funds and 100% of the collected funds are directly deposited to your studio bank account.

Should your images be posted with a particular colour space embedded?

The internet lives in sRGB colour and uploading files in an Adobe98 colour space will hurt the vibrancy of colour your customers will see.

How do you get paid?

100% of the funds (Cdn$) collected are uploaded into your studio account (a Technicare Direct Deposit form must be completed). Technicare will bill your current Technicare studio account for the associated fees and in the case of full-service orders, the print production and shipping.